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Common Services Centers Scheme (CSC) (csc.gov.in): Contacts

Common Services Centers Scheme (CSC)
Central Government · Schemes / Programmes / Missions / Applications · Communications & Information Technology
Updated 12 Nov 2026. Contacts checked 12 Nov 2026.

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The CSC is a strategic cornerstone of the National e-Governance Plan (NeGP), approved by the Government in September, 2006, with an aim to cover all 6 lakhs census villages by one lakh CSCs, as per 1:6 ratio equitably spread across rural India, as part of its commitment in the National Common Minimum Programme to introduce e-governance on a massive scale. Common Services Centres are the access points for delivery of Government-to-Citizen (G2C) e-Services within the reach of the citizen, by creating the physical service delivery ICT infrastructure. It helps in making a transparent service delivery mechanism and reducing citizens’ effort in visiting government offices.

Reach the department

Published email[email protected]
Published email[email protected]
Published postal addressCommon Services Centres Ministry of Electronics & Information Technology, Electronics Niketan, 6, CGO Complex, Lodhi Road, CGO Complex, Pragati Vihar New Delhi – 110003 011 - 49754923 / 24
Published email[email protected]
Published email[email protected]

Do it online: useful services and information

Common Service Centres 2.0 Scheme

Based on the assessment of the erstwhile Common Services Centre (CSC) Scheme, the Government of India has initiated CSC 2.0 Project in August, 2015, under the Digital India. The objective of the CSC 2.0 project is to set up at least one CSC in 2.50 lakh Gram Panchayats (GPs) across the Country to deliver various citizen centric services. The project is being implemented by CSC e-Governance Services India Limited (CSC Special Purpose Vehicle, CSCSPV). It is a self-sustainable entrepreneurship model which is run by Village Level Entrepreneurs (VLEs).

Right to Information

Right to Information Act 2005 mandates timely response to citizen requests for government information. It is an initiative taken by Department of Personnel and Training, Ministry of Personnel, Public Grievances and Pensions to provide a– RTI Portal Gateway to the citizens for quick search of information on the details of first Appellate Authorities,PIOs etc. amongst others, besides access to RTI related information / disclosures published on the web by various Public Authorities under the government of India as well as the State Governments.

Grievance for VLE's

Common Services Centres are the access points for delivery of Government-to-Citizen (G2C) and Business to Citizen (B2C) e-Services within the reach of the citizen.

The website

English homepage of Common Services Centers Scheme (CSC)
Homepage captured 9 Nov 2026. Reachable when checked.

Official sources

  1. Welcome to Common Services Centres. Read 9 Nov 2026.
  2. Welcome to Common Services Centres. Read 12 Nov 2026.
  3. Digital Seva Portal. Read 12 Nov 2026.
  4. Welcome to Common Services Centres. Read 12 Nov 2026.
  5. Welcome to Common Services Centres. Read 12 Nov 2026.
  6. Welcome to Common Services Centres. Read 12 Nov 2026.
  7. IGOD directory body classification. Read 12 Nov 2026.
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