India Post (indiapost.gov.in): Contacts and Complaints
Department of Posts
Central Government · Departments · Communications & Information Technology
Updated 12 Nov 2026. Contacts checked 12 Nov 2026.
This is an independent guide, not a government website.
Is this website working right now?
Open this page in a browser with JavaScript to run the live check.
India Post is the Department of Posts under the Ministry of Communications. For missing or delayed mail, use its published complaint channels. Postal Life Insurance has a separate directorate and published contact details.
Reach the department
08:00–20:00
The contact page separately describes IVRS availability; the complaint guidelines exclude gazetted holidays for call-centre complaints.
09:00 - 18:00
Except Sundays & Gazetted Holidays
If your postal complaint is unresolved
- Raise the complaint through a published channel
Use the complaint portal, the call centre, or a post office. For service complaints, the guidelines say to wait for the applicable delivery norm and register within 60 days of the transaction. Open the published route
- Keep the acknowledgement
The guidelines describe a system-generated acknowledgement at a Sub Post Office and the acknowledgement process for a Branch Post Office.
- Approach the Circle Nodal Officer if unresolved
If it is not settled within a reasonable period, use the concerned Circle Nodal Officer listed in the guidelines. Open the published route
- Use the Directorate of Public Grievances route
If departmental redress remains unsatisfactory within a reasonable period, the guidelines point to the Directorate of Public Grievances, Cabinet Secretariat. Open the published route
Offices and circle contacts
The circle entries below are the ten rows displayed on the first page of India Post’s directory table when checked. The official guidelines have further pages.
| Office | Address or area | Published contact |
|---|---|---|
| Directorate of Postal Life Insurance | Directorate of Postal Life Insurance Chanakyapuri Post Office Complex, 1st Floor New Delhi - 110021 | |
| Andhra Pradesh Circle Nodal Officer | Andhra Pradesh | Smt Ganji Honey 9491003332 [email protected] |
| Assam Circle Nodal Officer | Assam | Dileep Kumar Ram 9435819638 [email protected] |
| Bihar Circle Nodal Officer | Bihar | Shri Ashok Prasad 9835496411 [email protected] |
| Chhattisgarh Circle Nodal Officer | Chhattisgarh | Shri Alok Gomasta 8770640699 [email protected] |
| Delhi Circle Nodal Officer | Delhi | Sh. Banothu Hari Naik 011-20831040 [email protected] |
| Gujarat Circle Nodal Officer | Gujarat | Ms Surabhi Tyagi 079-25505424 [email protected] |
| Haryana Circle Nodal Officer | Haryana | Sh. Parveen Arora 01712603692 [email protected] |
| Himachal Pradesh Circle Nodal Officer | Himachal Pradesh | Sh. Narsingh Mahto 177-2626147 [email protected] |
| Jammu & Kashmir Circle Nodal Officer | Jammu & Kashmir | Sh Sundeep Kumar Bhat 0191-2479646 [email protected] |
| Jharkhand Circle Nodal Officer | Jharkhand | Shri Bishwajit Roy 9304776308 [email protected] |
Do it online: useful services and information
Open India Post’s consignment and money-order tracking section.
Use the official post-office locator linked from the contact page.
Check complaint channels, timing and circle escalation contacts.
Open the official complaint page and its linked registration route.
Open the Department of Posts organisation and directory page.
The website
Official sources
- IGOD directory evidence. Read 12 Nov 2026.
- India Post. Read 12 Nov 2026.
- Contact Us | India Post. Read 12 Nov 2026.
- Complaint Registration Guidelines | India Post. Read 12 Nov 2026.
- File a Complaint | India Post. Read 12 Nov 2026.
- Organogram | Department of Posts. Read 12 Nov 2026.
- Skip To Main Content. Read 12 Nov 2026.