Pension and Public Grievances (ppg.assam.gov.in): Contacts

Sanction of Commutation of Pension loans based on Admissibility Reports received from the Accountant General (A&E) Assam , and the Directorate of Pension to all State Govt. Pensioners Furnishing of views on service matters/ Pension related matters referred to this department by other departments which may involve relaxation/ Amendment of existing rules. Redressal and online transfer of all Public Grievances received in this department to other concerned departments. Finalization/ Disposal of pension cases relating to all teaching and non- teaching staff of Provincialised Schools and PRI Employees through the Directorate of Pension where a separate Citizen’s Charter is prepared. Online submission of pension papers through "Kritagyata" portal.

Assam Right to Public Service (ARTPS) Act 2012 was enacted in 2012 to provide services to the citizen in timely manner.

The P & PG Deptt. vide Notification No. PPG(P) 202/2010/27 dated 22-04-2013 added another 3 (three) Nationalised Banks for payment of pension to the State Govt. Pensioners over and above the existing 6 (six) Nos. of Nationalised Banks. At present, a total of 9 (nine) Nos. of Nationalised Banks are authorised for payment of pension to the Govt. Pensioners Viz-